If an iPhone shows no sign of life or cannot pass basic diagnostics, use the Faulty / Dead condition. The result depends on the model and the damage found.
Choose Faulty / Dead. Do not describe a phone as Functional / Faults if it cannot power on and be operated.
A completely dead, water-damaged, overheating, locked, or severely damaged device may receive no offer. Do not repeatedly charge or power on a device that may be unsafe.
Accepted quotes include free tracked Australia Post shipping to us and stay valid for seven days. If the device matches your description, we inspect it and send payment within 6 hours of the delivery scan. If inspection changes the value, we send a revised offer with photos; decline it and return shipping costs $10.
See every damaged-iPhone guide
Contact: [email protected] · 0411 663 092 · Australia-wide, based in Brisbane and Sydney.
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